FAQ

Mahfra Perfumes is an impression-based luxury perfume brand based in the UAE. We specialize in providing high-quality alternatives to iconic fragrances at affordable prices.

No, Mahfra Perfumes is an impressions brand. Our products are inspired by well-known designer fragrances, but we do not own or claim any trademarks of the mentioned brand names. We offer our unique interpretations of popular scents while maintaining high-quality standards.

Yes, it is legal to create impression-based fragrances as long as the perfumes do not falsely claim to be the original brand or infringe on trademarks. Mahfra Perfumes clearly states that we are an independent brand, and our products are not affiliated with or endorsed by the brands we take inspiration from.

All our perfumes are made with a 30% perfume oil concentration, classifying them as Extrait de Parfum (Pure Perfume). This high concentration ensures long-lasting fragrance and superior performance compared to many standard Eau de Parfums (EDPs).

Yes, our perfumes are crafted with high-quality ingredients and are designed for excellent longevity, thanks to the 30% perfume oil concentration. Individual results may vary depending on factors like skin type, environment, and application.

Delivery times vary depending on your location. Orders typically take up to 2 working days to arrive, excluding public holidays. You will receive updates once your order is confirmed and shipped.

You can return products within 15 days of delivery if they are in their original packaging and unused condition. Please contact us at contact@mahfra.com or +971 50 479 9793, and our team will assist you with the process.

Yes, exchanges are accepted within 48 hours of delivery under the following conditions:

• The product must be in its original packaging and not extensively used (only tested).
• Additional charges, including price differences and shipping fees, may apply.
  Contact our team for assistance with exchanges.

If your order has not yet been shipped, you can cancel it by contacting us immediately at contact@mahfra.com or +971 50 479 9793. If the order has already been shipped, you may need to initiate a return.

You can reach us via:

• Email: contact@mahfra.com
• Phone: +971 50 479 9793

While we do not replicate designer perfumes, our fragrances are crafted with high-quality ingredients to provide a luxurious experience at an affordable price.

If you receive a damaged product, please contact us immediately with photos of the item. We will arrange a replacement or refund based on the situation.

Accordion ContentYes, we frequently offer promotions and discounts. Stay updated by subscribing to our newsletter or following us on social media.

Yes, once your order is shipped, we will provide you with a tracking number via email or SMS.

Currently, we do not offer custom perfume formulations, but we are always open to feedback and suggestions for future offerings.

We accept various payment methods, including credit/debit cards, online banking, and cash on delivery (where available).